Tag Archives: Wellbeing

benefit of hope

Why you Benefit from Practicing Hope

Hope. A powerful and popular word, the truth is that few people outside of the realm of human psychology genuinely know what the word “hope” means. Many say things like “I hope it doesn’t rain on my vacation” or “I hope you feel better soon” but, aside from those invocations, they have no real clue about the true power of hope and its value as a human survival tool.

What is the Definition of Hope?

The word `Hope´ is used in an attempt to capture a pattern of thoughts that we have. A hopeful pattern of thoughts is not just a desire for something to occur, but it is also`having confidence and trust that a particular event or outcome can and will occur’.

Hope is Not Just Wishful Thinking

So it’s important to realize that hope isn’t the same as wishful thinking. Wishful thinking suggests that a person would like or prefer a certain outcome, but doesn’t really expect it to be possible. Hope, on the other hand is more active. Not only is it about being able to imagine a preferred future situation, it includes a certain degree of belief or expectation of that possibility coming to fruition.

benefits of hope

Hope is not Passive

From this definition, we also see that Hope is not a passive thought pattern. When we dig a little deeper, we find that Hopeful thinking actually sets the groundwork for creating the particular outcome we desire. Specifically, when a person practices Hope, the probability of achieving a particular goal (or goals) becomes much more likely. Because the first step in achieving or creating a particular event or situation, is envisioning what that would look like. A person who actively practices hope can more easily imagine and envision a future event, life, or situation that is better than the present moment.

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Hope Doesn’t have to be Blind

Hope doesn’t deny that, on occasion, life can be difficult or even painful, and we don’t always get what we hope for. In fact, the mere existence of hope presumes that the alternate outcome could still happen. For example, when you say `I hope I am successful in that job interview´, it means you realize that you might not be. Hope acknowledges that there is a desire to move from Point A (which may indeed be painful, miserable, fearful, boring, or less than ideal) to Point B (less or no pain, misery, fear, boredom, etc).

The Man Who Defined Hope

One man who had a better idea of what hope is and, having studied it extensively, was Charles Richard Snyder, an American psychologist. When well understood and used correctly, Snyder realized that hope could be a powerful force for human change. Indeed, a generation of “high-hopers” was born based on his work, individuals who put hope to work in their lives to affect positive changes and attain their particular goals.

Below we’ll take a closer look at the three components of Snyder’s Hope Theory, as well as benefits everyone, young and old, rich and poor, black and white, can receive from practicing hope in their life. Plus, we’ll give you 5 Strategies to bring hope back into your life and reach your goals.

Benefits of Hope

Especially when things are looking grim, Hope is critical to our wellbeing, and even our survival. In fact, if a person loses all hope that things can improve, they can find themselves in a very dangerous predicament indeed. That is why, we know hope can be a lifeline for people when times are tough. The good news is, only a small window of hope is needed. A glimmer of an opportunity, that things can change. And that´s the good thing about life – it always changes.

In mental health, studies conducted with people who have recovered from severe mental health problems, reveal that one of the major factors, often a turning point in their recovery journey, was when they discovered and began to build hope for a better future. Because from hope, we become motivated to take positive actions, that can make all the difference.

The same if true for everyone – we must have some degree of hope in order to take actions towards our goals and dreams. And in doing so we discover that there is more within our own power and control than we ever thought previously.

And there are other benefits to Hope too. For example, Hope:

  • Improves your immune system to help you stay healthier.
  • Can increase your self-worth and, with it, your confidence.
  • Reduces sadness, anxiety, stress, and many other negative emotions.
  • Creates new opportunities in life that may not have been there previously.
  • Improves both your physical and mental well-being.
  • Encourages you to get up off your behind and take positive action rather than wallowing in self-pity.
have a goal

The Three Components of Snyder’s Hope Theory

Snyder’s Hope Theory has three major components, all of which must be realized in order for hope to be achieved. Those three components include:

  1. Goal thoughts – A person must be focused in their way of thinking. They must have some goal or target to be hopeful for.
  2. Pathway thoughts – Strategies need to be developed and put in place to achieve that specific goal or goals.
  3. Agency thoughts – People have to have motivation, hope, or confidence in their own personal capacity to follow the pathway identified to achieve the goal.

Component #1 – Focusing on the Goal

It makes sense doesn’t it? In order to have Hope, you have to have something to be hopeful for. WHAT is the target of your hope? What do you want to have happen?

Getting clarity on the preferred outcome is a critical first step in building Hope.

Sometimes when we are not in a very hopeful place, we can resist thinking about the preferred outcome. You might have heard people say `I don’t even want to think about it – I don’t want to get my hopes up!´. In reality, they do know what they are hopeful for, they just want to avoid potential disappointment of not getting it, so they try to distract themselves. But the key to achieving any outcome is to get really clear on what is the outcome that you want.

For example, if you are hopeful for a successful career, it makes sense that at some point, you are going to have to focus in on the goal – what particular career would I like to have? What profession would I like to pursue?

The same goes for a successful relationship, health goal, or in any other area of life. To have hope that it can be created, you are really going to have to focus in on what that successful relationship would look like for you, or what that health goal is.

Component #2 –Pathway Thoughts

This is where the ´rubber hits the road´, as they say. In order to have Hope for a certain outcome, you need to have some idea of the pathway, or the steps involved in to get there. It´s no use just knowing WHAT you want, you probably won´t be very hopeful about it if you have no clue as to HOW to get it.

This doesn’t have to be an especially specific plan. You don´t need to know all the minute details for every point in the journey. But in order to have hope, you do need to have a general idea of the direction to head in, and some of the things required.

So at the very least, it can be a helpful question to ask yourself ´what is the very first, smallest little step towards that goal I am hopeful for?´. And if you don’t know, then finding out is usually the first step!

Once you’ve completed the first step, the next one often becomes apparent, and so the pathway unfolds in front of you. And keep in mind, the pathway may not be a direct journey, you may come across some obstacles dead ends, and need to reroute, or get back on track, but that´s all part of the process. Where there is momentum there is hope.

Component #3 –Belief in Your Own Agency

The third essential component for Hope is thoughts about ´Agency´. Agency means the capacity to act, or exert power or influence. In this context, it means your own self belief or confidence in your ability to do the steps on the pathway to achieve the thing you are hopeful for.

You can have a goal or a desired outcome, you can know how to get there, but if you don´t believe that you can get there, or if you feel it is completely out of your hands, then it´s unlikely you will have much hope for it.

There are some things you can do to build agency, or belief in your capacity. One is to start small, get some small wins on the board. That´ll give you confidence to take bigger steps. Another is to find people who have been in your shoes, and who have overcome whatever obstacle was holding them back. Ìf they can do it, I can do it´. You can look to what you have accomplished previously. Even if you don’t think you´ve done much (and when we´re feeling down, we do tend to forget about or minimize what we’ve actually accomplished), sometimes the accomplishment is simply making it through a tough time.

And sometimes, we need a cheerleader or a coach. Sometimes when we don’t believe in ourselves, when we can´t see the forest for the trees, we need someone else, someone we trust, who can hold that hope for us. If you´re in that space, go and find that person.

For those things that are truly outside our sphere of influence (perhaps things on a global scale, like international politics or the economy) then the trick is to focus on the elements that ARE within your control. For example, I may not be able to control the global economy, but I can make sure that I have done everything in my power to best manage my own personal finances, protect my individual economy, or prepare for the future. I may not be in a position to influence global politics, but I can register to vote, advocate for issues that are important to me, or get involved in charity, if I want.

5 Strategies to Regain Hope and Reach Goals

In addition to the strategies identified above, there are several other excellent methods you can use to help regain and build Hope. Some are easier than others, and you may need more assistance with some. Still, all the strategies will allow you to regain hope, improve your life and reframe a negative situation that you may be dealing with to one more positive.

  1. Learn a new skill, talent, or craft. When learning a new skill, your mind stays active and positive. It’s hard to feel helpless or hopeless when learning something new that gives you joy or pleasure.
  2. Create a daily routine and stick to it. It’s difficult to stay positive when you wake up in the morning with no plans or no meaningful way of spending your day.
  3. Start exercising.  You don’t need to go to a gym, although that’s not a bad idea. Instead, do active things like walking, swimming, or bicycling. Over time, you will see positive gains, reinforcing that change is possible.
  4. Be careful with your diet.We really are what we eat. Poor quality food is a fast track to negativity, and it´s hard to be hopeful when you´re in a negative mood
  5. Choose who you spend time with. As they say ´misery likes company´. If you want to feel more hopeful and positive, then hang around with people who are hopeful and positive, and limit time with those who drain your energy or have a victim mentality.

Final Thoughts

In today’s world of ever-increasing tension, millions of people are over-stressed, unhappy, depressed, and feel helpless.It’s easy to feel hopeless when so many things seem to be stacked against you. Issues and challenges at work, home, and relationships can often seem overwhelming and unsolvable.

year of the yin metal

3 Top Tips from Ancient Wisdom on how to exceed in 2021

Imagine having a map of the upcoming year, something to guide you forwards, to show you which roads to take, and pointing out the pot holes to avoid.

Welcome to the ancient world of Chinese Metaphysics and Wisdom. The ancient 10,000-year Chinese calendar converts each moment of time into characters, these can have a Yin or a Yang(strategic or active) component and belong to one of 5 elements (metal, water, wood, fire, or earth). The combination is unique to each hour, day, month, and year creating patterns for each moment of time, from which wisdom and insights can be gained.

What was the pattern for the year just passed, 2020 you may ask? The image was one of a heavy metal object, sinking into the cold ocean.

A few signposts, predictions I had identified were ;

  • Companies will be axed and some large ones will sink
  • The economy will decline and pessimism and despair will be seen
  • There will be more unrest and uprising amongst the people.
  • People will start to hoard
  • Lungs and mental health issues will be prominent.
year of the yin metal

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Each year I guide companies, senior management teams, and leading individuals on how to maximize the year, what to look out for, and what strategies to adopt.

In addition to the chart of the year, each one of us has our own personal chart and once we analyze both charts in conjunction, (personal and the year chart), this gives clarity on how to maximize the year for personal and professional / benefits.

chinese yin yang calendar

What’s in store for 2021? The Metal / Ox year.

2021 is the Year of the Yin Metal / Ox, and the year begins on the 3 February which is classed as the first day of spring (following the solar /farmers calendar).

The elements involved are strong water and metal, similar to 2020, which means a year of high emotion, many clashes, challenges and depression to begin with.

What is the Visual for 2021?

The year is visualized as beautiful jewels encased in ice or freshly dug out from the icycold ground. The frozen and cool jewels are mysterious and admired.

They appear cool and reserved, almost beyond reach.

The good news is there are “diamonds in the dirt” to be discovered in 2021.

However to benefit from 2021, a new mindset needs to be cultivated.

We need to dig in the correct field to find these diamonds.

Here are my 3 top tips to maximize your success in 2021.

1) It all starts with NEW thoughts!

Problems this year will be solved with new ways of thinking. The old thinking patterns will no longer work. There will be new discoveries, new solutions, new successes when the thinking patterns change; New ideas, New products, New ways of Business, New ways of living. A year to develop strong intuition and instinct. Creativity in 2021 will be high, however communication skills will be lacking. There is a feeling of preferring to hold back and not share with others.

2) Specialize

Specialize, do not generalize this year. Do not try to be good at everything. There is a need to focus on the Value you add to the world, providing solutions that are practical and that work. Many companies will want to shine, to stand out from the crowd and to be seen. Over confidence can lead to downfalls this year. Ensure the foundations are strong on which you are building the confidence.

3) Sensitivities

An emotional year and one where people do not take rejection well. Words can heal or harm, remember this in 2021. Bitter words are hurtful and once issued they cannot be taken back. Separate the issue from the person. Lead with kindness and sensitivity in 2021. Become more “human”. If Ego is high, then people become fearful, destructive and behind the scene events start to happen. The leader becomes more isolated, loses respect and is plotted against. Be hard on the issues and soft on the people

Covid will remain with us for the duration of 2021, and the vaccine will feature prominently.

Turbulent times are still ahead and so managing cash flow and considering different business models will be critical.

There will be a feeling of “every man/woman for herself” in 2021 and so team building, opening communication channels and encouraging sharing will be critical.

sally forrest

Sally Forrest is renowned for her expertise in Chinese Metaphysics and works with leading companies, families, entrepreneurs and professionals. She is also a certified Pharmacist, has an MBA and is the co-founder and CEO of SoulCentre – Asia’s Premier Personal Development Centre

Psychological Safe Defense image

Learn To Survive And Thrive Despite Narcissists, Sociopaths And Psychopaths

Have you ever had an interaction with someone that wasn’t quite violent or blatantly rude but left you feeling ‘off, rattled or shaken? What was going on there?

Have you found yourself falling for liars, con artists, or manipulators on more than one occasion? We have too.

What about psychopaths? Ever wondered if someone you know is a psychopath? Sometimes it’s essential to know.

We are seeing situations where people face more extreme and antisocial behavior- and master manipulators end up using them and pulling their strings.

Having delivered mental health and resilience training across the world, to organizations of all sizes and in all industries, and to individuals from all walks of life, we know very clearly that one of the things people struggle with most, in maintaining their health and wellbeing, is dealing with difficult people.

Everyday interactions and relationships with friends, family and colleagues can be tricky enough, even when everyone involved has the best intentions at heart.

Psychological Safe Defense image

But more and more, we see more extreme antisocial behavior to the point where they could be dealing with psychopaths, sociopaths, and other master manipulators.

Suppose you are not prepared, not alert, or not equipped with techniques to deal with these people and situations. In that case, you could be at risk – sometimes physically, sometimes financially, but often psychologically too.

Therefore, for good mental health and so many other reasons, we need to build our awareness and understanding of people who may not have our best interests at heart. And develop a skill set to deal with these people, behaviors, and situations more effectively.

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We want to raise awareness and help people develop their psychological toolbox. We want good people to feel confident and in control when dealing with bad people out there – knowing that most people are good, well-intentioned people, but that, from time to time, they will come across dangerous people to their psychological and physical health. We also want them to know how to handle them.

We want to be aware and prepared to be able to:

  • identify different types of manipulators and understand their inner psychology
  • know how to spot other signs of manipulation and how to respond effectively to nip those in the bud
  • understand the dozen or so different strategies people can use in an attempt to shape your behavior, and how to neutralize them
  • look after your psychological safety and mental health effectively and securely when dealing with these people and their behaviors
Psychological Self Defense course

So, what are some things you can do to protect yourself, your loved ones or your teams at work?

Well, here are four things you can do, in a nutshell (we go into more detail and more strategies in our Psychological Self Defense course):

  1. Spot it early and leave, but if you can´t go, then…
  2. Get clear and confident in your own beliefs and knowledge
  3. Don´t try to play their game. Don´t try to outsmart them or trick them, or play pretend to catch them out. You´re not likely to win.
  4. Communicate in a way that is very clear, firm and transparent.
  5. Don’t try to control their actions, but stay cool, calm, and collected no matter what happens.

There’s a lot to talk about, and it’s imperative we do. But it’s hard to put this much detail here in writing. That’s why we created the Psychological Self Defense course where people can discover the strategies, tools and skills, to better deal with difficult people and to develop a type of “psychological armor” to protect themselves and their team from harm.

This online course shows you how to spot the different types of manipulators, the signs of manipulation, the ten sneaky strategies they use to pull the wool over your eyes, and the best ways to respond to this manipulation.

We consider this essential knowledge for everyone.  Of course, suppose you’re a manager or supervisor. In that case, this is even more critical knowledge to protect the wellbeing of your team – and avoid the legal implications these types could create for your company.

Please, do yourself a favor and check out the Psychological Self Defense course

It could be the best thing you do this year.

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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Caring For The Carers: Mental Health And Wellbeing Tips

Caring For The Carers

Mental Health And Wellbeing Tips For Health Professionals (and everyone else too!)

Sarah is a caring 36-year-old nurse working long hours at the local hospital. Sarah is also a wife and a mother to two gorgeous kids. Yet, Sarah is at her wit’s end. You could say that ‘her candle has burned at both ends’.  Sarah is exhausted. Physically, emotionally, psychologically. She feels burnout. She remembers fondly the time she started her nursing studies. She loved the idea of becoming a nurse. These days she shudders at the thought of having to get off the bed to go to work. See, the shifts are just too long, the demand too great and her life seems an endless procession of chores, even with the help of her husband and the grandparents. But what could Sarah do?

Sad as it is, Sarah’s plight is far too common.

Here at the WMHI, we work with organizations from a whole range of different industries. From the public sector, through to private corporations and not for profits, and with people in engineering, finance, education, construction, mining, defence, IT, you name it!

In recent times, we’ve seen much more attention paid to the work of health professionals and those in caring roles.Along with that, we’ve also seen an increased awareness of the importance of the mental health and mental wellbeing of those health professionals themselves. After all, they are people too, and in order to be best able to serve and support their patients, they need to be well themselves.

We were recently asked about mental health and wellbeing for staff in the health & medical industry. Below is our response to three questions we were asked. I think you’ll find many of the ideas can be translated across to any industry. What do you think?

Caring For The Carers: Mental Health And Wellbeing Tips

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Why is it so important for a workplace in the medical sector to be aware of the mental wellbeing of their staff, as well as their patients?

  • Staff in the health and medical sector, and caring professions in general, are well known to be at higher risks of stress, burnout, and mental health issues themselves.
  • Part of this is due to the nature of their work, where staff are often dealing with people in highly emotional contexts and also because of the long hours and shift work. Most people came to the sector because they care about people, and want to help, but without the right working conditions, skills and tools, they can often end up suffering ‘compassion fatigue’ where they simply become tired of caring. For some people this means, they become less effective at their jobs, no longer able to give the patient the emotional support, nor the bedside manner, that benefits the patient so well. For others, this can lead to frustration, angry outbursts, conflict within teams, and even an end to their employment in a particular role (either by choice or following an incident) and, at the more extreme end of the scale, suicide.
  • Another contributor to the increased stress amongst medical staff is that as a customer facing role, they are also many times subject to those people in the general public who may take out their fears, frustrations and anger on service providers. In the worst cases, this can escalate to outright aggression and abuse, where the medical staff are required to maintain their emotional maturity, stay calm and handle each situation appropriately and respectfully. That can be a tall order for someone who is already stressed.
  • These two elements combine with what is often a very busy working environment, with a high volume in terms of workload, time sensitive job tasks, and high stakes work, coupled with many legal obligations and consequences.

Do you have any advice for workplaces in the health industry, about a few ways that they can prioritise mental health for their practitioners?

  1. Make mental health and mental wellbeing a part of the conversation and make people mental health aware from Day 1 of working in your clinic or practice. E.g., make it part of your induction training, share tips for staying calm under pressure, managing stress, and building resilience in your meetings or newsletters, put posters around the office.
  2. Don’t wait for people to be stressed or develop mental health problems before doing something about it. Have conversations early, provide training in personal resilience, managing stress and compassion fatigue, and mental health.
  3. Make sure the leader practices what they preach, use a strengths-based approach when interacting with their practitioners at all times.
  4. Make sure the job demands are doable within the time frames provided. Don’t ask one person to do the work of three people with no extra time (or pay!) provided.
  5. Make sure people have time during the day to get out of the practice, and get fresh air, sunshine, a bite to eat, stretch their legs and have a change of scenery. It does wonders for productivity as well as mental health.
  6. Make an Employee Assistance Program or independent counselling available for staff and their family members, should they need a safe, private and confidential space to get further support.

 What would your top 3 tips be for health practitioners to prioritise their mental health?

Yes! We have more than three tips:

  1. Remember WHY you got into this profession and WHAT you love about it. Write it down and put it somewhere you can see often.
  2. Practice your Self Care activities daily – encompassing the basics like good nutrition, movement, sleep, enjoyable hobbies, and also more advanced strategies like making daily gratitude lists, mindfulness or meditation practice,
  3. Notice ways of talking to yourself that make you feel good, and ways you talk to yourself that make you feel bad. Then do more of the first and less of the second.
  4. Every time you have a success, get a thank you, or positive feedback from a patient, capture it. Put it on a pinboard somewhere, or keep it in a file you can go to whenever you are feeling overwhelmed, disillusioned, or have had a difficult patient/procedure/day.
  5. Make sure to keep talking. Debriefing with colleagues, friends or family members (while ensuring confidentiality is maintained) can be vital for maintaining a healthy perspective. And if you need to get more professional, objective help, reach out early. The sooner you get support, the quicker and easier it is to get back on track.

 

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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What-is-Mindfulness

What Is Mindfulness

Mindfulness expert Jon Kabat-Zinn defines mindfulness as the “process of paying attention, on purpose, to the present moment, non-judgmentally”. But what does this actually mean?

Research from Harvard has shown that we spend almost half of our lives distracted, not living in the present moment, bemoaning the past or catastrophizing the future. We spend very little time living in the present moment.

Mindfulness is a powerful tool that can help people to slow down, and connect with the present moment. Mindfulness not only trains people to experience the world through our five senses and be more open to what life has to offer. Mindfulness also helps people develop greater self-awareness and an opportunity to reflect on their thoughts and feelings objectively. This helps to alter our habitual responses, by taking a pause and choosing how we react to a situation.

What-is-Mindfulness

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Mindfulness training is evidence-based education that effectively reduces stress, anxiety and depression, and can be offered alongside other organizational leadership and wellbeing initiatives, to improve engagement, creativity, performance and wellbeing.

According to PWC, creating a mentally healthy workplace for your organization with workshops of this type, can bring you a positive return on investment (ROI) of 2.3.

If you would like to know about our Mindfulness At Work course for your team, please contact us at admin@thewmhi.com or give us a call.

Author: Tania Young
Tania Young

Tania is an experienced Mindfulness Facilitator who has delivered training to organizations across Australia. Tania is also a Human Resources professional with almost 10 years experience working for medium to large corporate businesses across different industries in London and Sydney. Tania combines her a wealth of HR knowledge and experience implementing wellbeing initiatives, to support employee wellbeing, drive engagement, performance and productivity.

generation-x

Are Gen Xers the key to staying sane while managing a multi-generational workforce?

‘The problem with Millennials is that…’ is an expression often heard. Let’s face it, it’s not easy to manage a generation that is more in contact with technology than with people. At least that’s a common opinion. There is often talk about the contribution of Millennials to the workplace and the frustrations many members of other generations experience when working with them.

At the same time, many managers are puzzled by how Generation Xers have merged seamlessly into a workforce dominated by Baby Boomers.

How did they do that?

The answer may well prove to be the key to keeping you and your team sane as more generations join the workforce.

generation-x

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On Millennials

In 2016, the Pew Research Center found that Millennials surpassed Baby Boomers as the largest living generation (in the US). While there is some controversy surrounding the definition of Millennials by the year they were born, one factor in what defines a Millennial remains constant. These are the children who were raised in the current technological age. They do not remember a time without Google, mobile phones, or YouTube. They do not recall a time when they had to rely on books, card catalogs, or encyclopedias for information, but instead feel as though their ability to leverage technology for information gives them a competitive advantage over their older peers.

Baby Boomers, who are more likely to be employed by a company long-term often bemoan the Millennial’s lack of employer loyalty, feeling as though their perpetual need for mobility and purpose work to the disadvantage of an employer who invests training time and capital into their experience.

Meet Generation X

Generation X, on the other hand is much more defined by the years in which this population was born. Often considered the generation born from the 1960’s through the late 1970’s, Generation X currently comprises 32 percent of the workforce, only recently surpassed by Millennials, according to Pew Research Center. Generation X came of age along with the advent of the internet, making them old enough to remember life before we carried minicomputers in our pockets. This singular characteristic makes them more relatable to Boomers while being able to speak the language of technology with Millennials.

As the “sandwich generation”, Gen Xers often find themselves as the go-between for their Millennial and Boomer coworkers.

Baby Boomers

Making up just under 30 percent of the workforce, Baby Boomers are defined as those born after World War II up until 1960. While this sector of the working population are beginning to retire, and are expected to continue to decline in their employment participation, they are working far past traditional retirement years, often in conflict with their Millennial subordinates.

Boomers tend to prefer in person contact and telephone calls rather than electronic means of communication. These are the employees who value loyalty, honesty and work ethic above all else yet they are the group that most often struggles with work/life balance, sometimes neglecting their personal life out of duty to the organization.

Cross-Generational Friction

If Millennials are defined by their use and reliance on technology and their perceived lack of loyalty, and Boomers are defined by their reliance on tradition and loyalty, it is easy to see why these two groups often find themselves in conflict with each other.

The key to building a cross-generational team that honors the experience of the Boomer while capitalizing on the innovation of the Millennial may well lie in the intentional inclusion of the Generation Xer.

Experienced enough to appreciate tradition while young enough to value the usefulness of technology, the Generation X employee is able to bridge the seemingly cavernous gap between the other two generations.

Regardless of the makeup of the cross-generational team, leaders need to invest time in communicating the company’s vision, purpose and strategies to their employees. Understanding how their work contributes to the “big picture” appeals to the typical Millennial’s need to find meaning and value in their work. Understanding the strategic plan allows the Boomer and Generation Xer to capitalize on their experience to put these strategies into effect. And having a common vision helps all members of the cross-generational team to work together for a shared goal.

But bear in mind that this type of communication is not something that can be done once during an annual performance review. It must be infused into all of the leader’s communications, from informal performance reviews to regular staff meetings to corporate electronic communications.

Constant reinforcement of the shared vision allows the team to reconvene under a common purpose should it be derailed by generational misunderstandings. It also makes room for sanity and growth.

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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When is the right time to talk about suicide?

It’s a beautiful morning. Its cold outside but the sun is shining. I’m sitting in a café across from the water starting my work day. And it hits me, today 8 people in Australia will take their own life. 8 people will feel so desperate, so alone, so hopeless, they will take drastic action to end their life deliberately.

I don’t mean to startle you. In fact, we had this conversation in our team just yesterday. You see, we’re developing our online suicide prevention course, and the question was, how do we help people to see how important, how urgent this is, without scaring people? How do we help people to look at something that so often we as a society don’t want to look at or think about? How do we make it OK to talk about suicide, to learn about suicide?

I think the time for downplaying it has ended. In Australia we now have a situation where more people die each day from suicide than through road accidents. Let that sink in. More people deliberately take their own life, than by accident on the road. And 6 of those will be men. What is going on for men? Well there are many and complex issues, which I won’t go into right now, that’s for another article.

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You know we’ve seen increasing rates of suicide over the last few years, despite the growing focus on mental health issues. How can that be? Well, there are a number of factors, but one thing I think is important to  realise is that much of the focus has been on ‘awareness campaigns’. Now that is a good start, and in many cases, where there is a big taboo that is the best place to start – just to get people talking about mental health is an improvement. But if we really want to make a difference it can’t end there. People need real skills, they need to know what to watch for in their colleagues and friends, and they need to know what to do, how to respond.

If we are looking to make a difference in the lives of Australians (and we are), workplaces are a great place to start, as we spend so much of our lives at work, hours at a time, day after day with the same people by our side.

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But here I have a frustration too. My frustration is that so many workplaces mean to equip their staff in this area. They want to give them those skills, they want to make a difference to their staff. But with all the competing priorities and demands, mental health training often gets left for later. But I come back to my initial statement. Today 8 people will take their life, tomorrow another 8 people, and the day after that, and the day after that. Every day that we put off mental health training til ‘the next quarter’, or ‘after the restructure’, or ‘when Bob gets back from leave’, is another day that we are at risk of losing a valued colleague, a good friend. Simply because someone didn’t have the training, didn’t notice the warning signs, or didn’t know what to do.

And I get it, I’ve been in senior management positions for a while now. There are competing demands. It’s the reality of business. But if you knew that someone in your team was going to attempt to take their life, would that suddenly make it more urgent? It is unfortunate that so many groups we train, have decided to implement some mental health education AFTER there has been a crisis like this. It’s sad. I just wish they would do it earlier. Do it now. It’s not unusual to have 80% of the room know someone who has taken their life. And yet we don’t hear about it. Part of that is because of the way suicide is reported, but also I think, we don’t want to hear about it. Because we feel helpless, we don’t know what to do. This is where just a little bit of training can make all the difference. I cant count the number of times that someone has come up to us after training, to let us know they used one or some of the techniques we taught them, and that it made such a big difference in the lives of their friend/colleague/family member.

Well, that’s my thoughts for today. I hope it hasn’t been too much of a downer for you. Suicide is a serious matter, and we need to act, we need to do something. But life is meant to be enjoyed too. So As I said, it’s a beautiful day today. I’m going to enjoy it, be grateful for the simple things like the sunshine on the water. The fresh clean water in my glass. And keep working to get the message out there.

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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Managing Work Stress Prior to Christmas

It’s around about this time of year that many people in organizations look at their calendar and realize they’re on the downhill run to Christmas.

It’s a time when managers and HR professionals notice an increase in the number of employee complaints, performance issues, absenteeism and team conflict. In the counselling and psychology professions, Christmas / New Year is also when we see a sharp increase in the number of people reaching out for help.

Christmas-offer

So I thought it timely to explore some of the common challenges your staff may be facing during this time and how, as leaders, we can support our team members through it to help them enjoy their break and to welcome them back refreshed in the New Year.

Financial pressures

For some people who are just keeping their head above water during the year, living month to month with a maxed out credit card, Christmas can be an anxious time. Many people worry about how they’ll give their family a nice Christmas experience with the associated cost of food, drinks and gifts.

Presence or absence of family

Extended families coming together over the Christmas holidays can be a source of stress, be it from arguments or conflict between family members, or a keenly felt absence of a family member. Quite often people feel dragged back into old family roles and dynamics that they have worked hard to distance themselves from and this can be very frustrating.

On the other hand, absence of family and friends is also an issue. Employees who are estranged from their family or have few friends outside work can feel isolated and despondent over the Christmas break as they’re left with their own thoughts and without their usual routines to distract them.

‘Wrapping things up before Christmas’

Christmas is one of those deadlines that seem tidy and appropriate, but unless you are in fact Santa Claus, can be fairly arbitrary. When clients, project managers and senior managers are all requesting a ‘pre Christmas’ deadline, it can certainly crunch the employees further along the value chain who then need to put in the extra hours.
General exhaustion
It’s no surprise that the pace of work these days is intense, and getting to the end of the work year can feel like crawling across the finish line of the Hawaiian Ironman. The realization that after a week or so of rest, a person must back it up and do it all over again, can be overwhelming.

So given we now know this is going on for some people in our team, as leaders and as team members, how can we help?

3 things we can do for our staff and colleagues

  1. Be on the lookout for warning signs
    While some level of stress is normal – actually desirable for high performance – there is a point where it stops being ‘just stress’ and becomes something more. Symptoms like irritability, conflict with coworkers, angry outbursts, avoiding people or difficulty completing tasks, where these symptoms present for an extended period and are out of character for the individual, can indicate a mental illness.
  2. Review workloads
    Under-resourcing is one of the fundamental contributors to chronic stress and burnout in organizations – particularly those with a fast-paced, ‘just get it done’ culture. Leaders who see patterns of stress claims and absenteeism in parts of their business might look closer to see if the workload and resourcing are appropriate in those areas.
  3. Say thanks
    Send a personal email or better yet, sidle up to the person and let them know you appreciated their help this year and that you’re looking forward to working with them next year. Whether you’re a leader acknowledging a team member or a team member saying thanks to a colleague in a support department, it shows that we respect that person’s abilities and their contribution to the team. It doesn’t have to be a formal presentation or elaborate awards night – sometimes a quiet, genuine and personal thanks works better.

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3 things we can we do for ourselves

As leaders, if we stay calm and unflappable when the pressure is on, our staff will follow our lead. And the things we can do at the end of the year to restore ourselves are the same things we can do throughout the year to remain resilient to the challenges that crop up.

  1. Do what restores you
    Is it reading a book? Listening to music? Throwing a party? All work and no play makes Jack a dull boy, as they say. Try getting some regular exercise and quality sleep – both are proven ways to combat chronic stress and improve your mood.
  2. See a counsellor or psychologist for some practical strategies
    Say you have a challenging relationship with a family member, and you’ll be spending a bit of time with them over the Christmas break. And say you’re worried they might end up in a shallow grave under the mango tree at your hand. Well, a good counsellor or psychologist can help unravel the dynamic between you and that person and give you some strategies to resolve the issue or at least lessen the likelihood of being triggered.
  3. Undertake some structured life planning
    New Years resolutions are a great idea, but lots of people go about them the wrong way, and that’s why many are in tatters by the second week of January. Consider doing some structured life planning, where you set a goal for each domain of your life: career, family, relationship, artistic, spiritual, etc. Consider involving your partner and family in the process (and with meddling auntie now under the mango tree it should be easy). Set small, achievable and measurable goals that will help you build confidence and therefore momentum to tackle the bigger ones.

The concerning statistic that we’re hearing more and more these days is that 1 in 5 adult Australians suffers from a mental illness. Mental illness doesn’t discriminate in who it chooses and it can happen at any time. But there are things we can do to minimize the chances of it taking hold in our most valuable business asset – our people – and degrading creativity, productivity and happiness.

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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Crazy-work

Unlocking The Mysteries Of Workplace Madness – Part 2

Good mental health at work can be tricky. The workplace is a place where rules of behavior need to be observed. So, what room is there for madness at work? Is there any?

In Part 1 of our interview, Mary O’Hagan made the point that madness should be respected. But how? This comment in itself stretches some of the common (mis-) understandings on mental illness, or ‘Madness’ as Mary likes to call it.

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In part 2 of our interview, Mary makes the following fascinating points:

  • Madness doesn’t turn you into a saint
  • How having a mental illness can shape you
  • Bringing mental illness into the workplace benefits your customers
  • How to talk to someone with a mental illness
  • Flexible supports are not specific to people with mental illness at work
  • Some accommodations important to people with a mental illness

What do you think? Is there a place for madness at work?

Would love to hear from you

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

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Unlocking The Mysteries Of Workplace Madness – Part 1 of 3

I love talking about mental health at work. In our Mental Health First Aid courses, I especially love talking to people about tips and strategies for dealing with a mental health emergency. So when I thought about interviewing Mary O’Hagan, I knew I had to make it happen! Mary brings a distinct flavor to mental illness or, as she likes to call it, ‘madness’. Her approach is easily aligned with the way we view mental health here at the Workplace Mental Health Institute (former Mental Health Recovery Institute). That’s why I feel that, if we are to unlock the mysteries of workplace madness, we need to listen to Mary.

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For those of you who know Mary, she needs no introduction. She is a former National Mental Health Commissioner, author, and someone I consider a giant in the field of Mental Health Recovery. I have the utmost respect for Mary’s opinion and it’s an opinion the mental health field needs.

What you’ll get in this Part 1:

  • Hear a little of Mary’s fascinating journey
  • When it’s important you don’t listen to mental health experts
  • Get some real tips on mental health recovery at work
  • When madness is ok and why it deserves respect
  • What madness has to contribute to the workplace
  • How a mental illness can increase resilience at work
  • How the workplace can help people feel better

You can watch Part 1 of this interview here on Workplace Mental Health Institute on VIMEO also

We’ll be releasing Part 2 in a couple of days. Talk soon

Author: Peter Diaz

Peter Diaz is the CEO of Workplace Mental Health Institute. He’s an author and accredited mental health social worker with senior management experience. Having recovered from his own experience of bipolar depression, Peter is passionate about assisting organizations to address workplace mental health issues in a compassionate yet results-focussed way. He’s also a Dad, Husband, Trekkie and Thinker.

Connect with Peter Diaz on:
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